Frequently Asked Questions
Is my deposit safe?
Yes. Your deposit is held under a written agreement and refunded in full after the finished goods pass quality inspection.
How and when do I get paid?
Per-piece commission is settled promptly after your completed goods are inspected and accepted. Payment is made via your preferred method.
Who provides the materials?
All materials are provided by us. The deposit covers the cost of the material kit, which is delivered directly to you.
Do I need experience?
No. Most projects are beginner friendly and come with step-by-step instructions and team support.
What if I finish late?
We understand things happen. Contact us early and we will work out an arrangement to keep your deposit safe.
How do I contact support?
Email [email protected] or message us on WhatsApp at +1 (888) 555-0139. Office hours: Mon–Sat, 9:00–18:00.